Fine Print

Renting a luxury private estate involves clear operational coordination among guests, on-site teams, and property owners. The following policies outline how reservations, property operations, and guest responsibilities function across all domestic and international properties represented by ShavyStays.

Reservation Confirmation & Tariff Policy

• Booking Confirmation: A reservation is finalized and binding only after the requisite advance payment is credited and ShavyStays issues an official written booking confirmation voucher.
• Dynamic Pricing and Availability: Nightly rates, seasonal tariffs, and minimum stay requirements displayed across our digital channels reflect current inventory status. Rates remain dynamic and subject to revision without prior notice until a reservation is secured via confirmed payment.
• Document Supremacy: Villa listings provide a comprehensive preview of each property. If any variation arises between broad platform descriptions and the itemized written terms on your booking confirmation voucher, the written voucher terms governing your confirmed reservation take precedence.

Villa-Specific Terms & House Policies

Private villas possess unique layouts, operational rules, and staffing arrangements. The exact provisions for your chosen property are delivered in writing prior to booking confirmation and incorporate:

• Operational Hours: Designated check-in and check-out windows established to allow turnover and sanitization between stays.
• Security Deposits: Fully refundable damage deposits collected prior to arrival, processed according to property inspection protocols upon checkout.
• Cancellation and Rescheduling: Property-specific cancellation periods, credit note policies, and date-alteration terms.
• House Rules: Noise level parameters, sound system curfews, designated smoking zones, and pet admittance guidelines.

Occupancy Limits & Group Dynamics

• Registered Capacity: Every property has an approved maximum guest capacity based on bed counts, water infrastructure, and local administrative limits. Total overnight occupancy must not exceed the guest count confirmed on the voucher.
• Visitors and Daytime Guests: Unregistered visitors, day guests, or personal attendants require advance disclosure and explicit written approval from ShavyStays prior to arrival.
• Gatherings and Events: Villa bookings serve strictly residential leisure purposes. Corporate workshops, intimate weddings, celebratory gatherings, commercial photography, external audio setups, and outside vendor access (such as decorators or event planners) must be approved in writing during the booking phase. Additional venue fees and event terms may apply.
• Right of Refusal: Villa management reserves the right to deny check-in or cancel an active stay without refund if occupancy rules are breached, unauthorized events take place, or guest conduct risks property damage or community disturbance.

Staffing, Culinary Services & On-Site Amenities

• Culinary Services: Dedicated chef assistance, cooks, and homestyle dining services follow property-specific culinary policies. Depending on the villa, food arrangements operate on fixed meal plans, grocery reimbursement models based on raw ingredient bills, or pre-set banquet catering menus.
• Ancillary Logistics: Airport transfers, local car hire, spa bookings, child care, and off-site excursions operate on separate terms and schedules, subject to vendor availability.
• Amenity Upkeep and Force Majeure: Swimming pools, heated jacuzzis, high-speed optical fiber, backup power generators, and climate control undergo continuous maintenance. In the event of sudden severe weather, localized municipal grid fluctuations, or emergency repairs beyond reasonable operational control, on-site personnel will resolve the interruption as swiftly as local infrastructure allows.

Property Care, Damages & Guest Liabilities

• Care of Premises: Guests are expected to treat residences, bespoke furnishings, antiques, architectural features, and landscaping with appropriate care.
• Damages and Excess Wear: Breakage, structural damage, water-damaged finishes, stained upholstery, deep-cleaning requirements from unauthorized smoking, or missing inventory will be deducted from the security deposit or invoiced directly to the lead booker.

Visual Representation & Décor Updates

• Property imagery and virtual tours are commissioned to capture the layout, finishes, and setting of each estate accurately.
• Minor variations in soft furnishings, artwork, garden foliage, paint tones, or outdoor furniture arrangements may occur between photography updates and your check-in date as homeowners update, restore, and maintain properties.

Cross-Border & International Travel Compliance

• For international escapes across all villas listed on the ShavyStays website, the primary guest and all travel party members are solely responsible for securing active passports (with a minimum of 6 months validity), required visas or entry approvals, customs declarations, and comprehensive travel insurance coverage.
• ShavyStays cannot accept liability or issue refunds for reservations impacted by denied immigration entry, airline delays, or personal documentation lapses.