Your Privacy Matters
How ShavyStays protects and manages your information
Introduction
At ShavyStays, we prioritize the trust and privacy of our guests and villa partners. This Privacy Policy details how we collect, use, store, and safeguard your personal information when you use our website, book luxury villas, or communicate with our support team.
Information We Collect
We gather necessary information to deliver seamless luxury villa stay experiences, including:
- Contact Information: Full name, email address, phone number, and mailing address.
- Booking Details: Travel dates, guest counts, villa preferences, and special stay requests.
- Payment Information: Transaction history and payment confirmations (processed via encrypted payment gateways).
- Technical Data: IP address, device type, browser information, and website usage statistics.
How We Use Your Data
Your information is used strictly to provide and enhance our hospitality services:
- Processing and confirming your villa reservations.
- Communicating booking updates, concierge recommendations, and check-in instructions.
- Providing 24/7 guest support during your stay.
- Ensuring safety, fraud prevention, and security across all properties.
Data Protection & Sharing
ShavyStays does not sell, rent, or lease your personal information to third parties. Data is shared only with verified on-ground caretakers, villa managers, or service partners strictly necessary to fulfill your stay requirements.
Cookies & Analytics
Our website utilizes standard cookies to optimize user experience, remember your preferences, and evaluate website performance. You can manage or disable cookie settings directly in your browser.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your data, please contact our Data Protection team at book@shavystays.com.
